Our Signature Concierge service is designed for discerning guests who desire more than just a place to stay. We curate your experience from start to finish—elevating your visit with personal touches, stress-free planning, and effortless luxury. From private transportation to exclusive dining reservations, we ensure every detail is tailored to your preferences. Enjoy personalized itineraries that showcase the best of local attractions and hidden gems, allowing you to immerse yourself in the ultimate luxury experience. With Velvay, your stay transcends the ordinary, creating unforgettable memories.

What’s Included:

3-day custom itinerary tailored to your preferences

VIP requests handled discreetly and efficiently (spa, dining, events, etc.)

Branded welcome note and personal guest support

Dedicated WhatsApp concierge line throughout your stay

Bookings & coordination with trusted service providers

Whether you’re celebrating a special moment or simply desire a flawless escape, Velvay ensures your stay feels elevated, intentional, and uniquely yours.

✨ Optional Add-Ons (Available by request):

Private Chef Coordination – From R1,500 setup fee

Personal Shopper Experience – From R950 + boutique commission

Welcome Gift Bags – From R950 per guest

On-Site Scent Styling – R1,050 per property setup

Content Creation for Hosts – R2,500 (includes styled photos + BTS)

Booking Notes & Disclaimers:

Pricing excludes accommodation and third-party vendor costs

Concierge fee covers planning, curation, and coordination only

50% deposit required to confirm; full payment due pre-arrival

All add-ons subject to availability; request at least 5 days in advance

Cancellations within 72 hours are non-refundable

Velvay acts as a guest experience liaison, not a vendor or direct service provider

📃🔍🏆Ready to book?? Here's the link below to the Google booking request form

https://forms.gle/HTZktxrEuj4RDdQr5